The Polish business services sector is in good shape, investors continue to recognise its potential and there is no indication that the situation will deteriorate. In 2023, many organisations have put the brakes on recruitment to review their strategy, find improvements and eliminate losses. However, there is a chance that 2024 will bring a new opening. The condition will be to continue to increase productivity in Poland.
of BSS sector organisations plan to recruit in 2024
of BSS sector employers plan salary increases
of employees in the BSS sector plan to change jobs
In 2024, we can expect further growth for the Polish Business Services Sector (BSS). However, it's important to note that this growth rate may not be as impressive as in the post-pandemic period. There are indications that we may need to wait longer for dynamic growth rates to return. Growth in the BSS sector will likely involve less of the establishment of new centres and more of the expansion of those that are already operating in the country. These centres will expand the scope of their processes or take on key tasks from other centres. Poland is widely regarded as a trusted partner for complex projects, thanks in part to our extensive project portfolio and the availability of language-talented employees. This reinforces our reputation as an attractive location for highly specialised services. Aleksandra TyszkiewiczCEE Executive Director – Enterprise Solutions, Hays Poland
Explore the latest recruitment trends and salary information for more than 40 SSC/BPO roles with insights from our expert consultants. Our comprehensive guide covers recruitment strategies and employee satisfaction, and includes contributions from companies and professionals in the BSS sector.
